What’s in the course package?
Microsoft Office 2013
- Beginning Word
- Advanced Word
- Beginning Excel
- Advanced Excel
- Power User Excel
- Beginning Outlook
- Advanced Outlook
- Beginning PowerPoint
- Advanced PowerPoint
- Project 2013
- Beginning Access
- SharePoint for End Users
- SharePoint for Power Users
Microsoft Office Specialist (MOS) on: Microsoft Office 2013
- 77-418: Word 2013
- 77-419: SharePoint 2013
- 77-420: Excel 2013
- 77-422: PowerPoint 2013
- 77-423: Outlook 2013
- 77-424 Access 2013
- 77-427 Excel 2013 Expert Part One
- 77-428 Excel 2013 Expert Part Two
Administrative Support
- Skills for the Administrative Assistant
- Strategic Planning
- Knowledge Management
- Meeting Management
- Business Process Management
Communication
- Business Writing That Works
- Advanced Writing Skills
- Networking for Success
- The Art of Making Meetings Work
- Communication Strategies
- Managing difficult conversations
- Conversational Leadership
- Giving Effective Feedback
- Emotional Intelligence Essentials
- Communication For Small Business Owners
Customer Service
- Customer Service Training for Call Centre Agents
- Critical Elements of Customer Service
- Training: Managing Customer Service
OFFICE ADMINISTRATION +
If you enrol onto Office Administration + you will also receive the following modules:
- Goal Setting
- Building Your Self Esteem & Assertiveness Skills
- Self-Leadership
- Supervision
- Business Etiquette: Gaining That Extra Edge
- Writing Reports & Proposals
- Time Management: Get Organized For Peak Performance
- Conflict Resolution
- Balanced Score Cards
- Research Skills
- Critical Thinking
- Business Ethics
- Crisis Management
- Business Management
- Risk Management
- Change Management
- Project Management Fundamentals
Course Access Period: 3 months
Course Delivery: Online
Requirements: PC or MAC
Prospective Job Titles:
- Office Administrator (with MOS)
- Business Administrator
- Receptionist
- Secretary
- PA
- Executive Assistant
Average Salary*:
* As at Feb 2017. Source: ITjobswatch.com