This page tells you the terms and conditions on which we supply any of the training programmes (Services) and supporting software purchased online or over the telephone. If you do not accept these terms and conditions you will not be able to order Services from this company. If you would like your courseware sent immediately, sign and date the ‘QUICK START’ form. The ‘QUICK START’ form can be requested at the time of purchase. Please note that by opting for the Quick Start service you will lose your right to cancel your course and any refund during the cooling off period.
Information About Us and Use of Your Information
1.1 Horizon-online is a trading name of Career Switch Services Limited
1.2www.horizon-online.org is a site operated by Career Switch Services Limited (we). We are registered in England and Wales under company number 09958865 and with our registered office at 11th Floor, Beaufort House, 15 St Botolph Street London, EC3A 7BB.
Service and Product Availability
1.3 We make no guarantees as to the downtime of our site or services and you accept there may be times when the site may not be accessed due to essential maintenance repairs or upgrading of services and/or Software.
2.1 You warrant that you are legally capable of entering into binding contracts;
2.2 You warrant that you are at least 18 years old;
2.3 Your use of the Software and Services includes the ability to enter into contracts and/or to make purchases electronically. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by and to pay for such contracts and transactions. Your agreement and intent to be bound by electronic submissions applies to all records relating to all transactions that you enter into on this site.
Formation of Contract and Obligations
3.1 Once your order has been processed, you will receive an e-mail from us with your login details.
3.2 The Contract will relate only to those Services and Software whose dispatch we have confirmed in the Dispatch Confirmation (i.e. email with login details).
4.1 In consideration of you agreeing to abide by the terms of this Licence, the Licensor hereby grants to you a non-exclusive, non-transferable licence to use the Software and the Documentation on these terms.
4.2 You may: (a)use the Software for your personal training purposes on one personal computer or device at any one time if the Licence is a single-user licence or as agreed between the parties in writing;
(b) if the software fails, contact us and We shall use our reasonable endeavours to remedy the defect within a reasonable time frame.
4.3 (a) You undertake not to copy the Software or Documentation except where such copying is incidental to normal use of the Software;
(b) You undertake not to rent, lease, sub-licence, loan, translate, merge, adapt, vary or modify the Software or Documentation;
4.4You will not reveal your personal login details to any other party.
4.5 You will not lend, sell, swap or otherwise compromise the integrity of your personal login details.
4.6 The duration of your course will last for a minimum period of 3 months from the date your login details are emailed to you. Should you wish to access the course after this time you will need to pay a monthly subscription cost
4.7 If we have strong grounds to believe that you have failed to comply with any of the provisions of this Contract, we have the right to revoke your Licence.
Availability and Delivery
5.1 Orders will be fulfilled once payment has cleared into our bank account and or a signed and dated Purchase Order Form detailing a payment instalment plan (if appropriate) has been completed.
Risk and Title
6.1 The continued use of the Software and Services is conditional on full payment of all sums due or if applicable satisfactory maintenance of any instalment arrangements you have with the Company in respect of the Software and Services.
6.2 In the event you have opted to pay for your course material over a series of instalments and default on your payments, we reserve the right to forward your details onto a debt recovery company to recover unpaid fees/payments.
Price and Payment
7.1 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an email with your login details.
7.2 We will only accept credit or debit cards, cash, cheque and or bank transfer, and via an agreed instalment plan as payment.
7.3 If you require access after 3 months we will switch you to a monthly subscription where you can continue accessing your course and careers services. We will set up a direct debit for £39.50 per month. You may cancel your monthly subscription at any time by sending us an email to firstname.lastname@example.org requesting us to stop your monthly direct debit and cancel your course and access to the careers services.
Our Refund Policy
8.1 You may cancel a Contract at any time within fourteen days (providing you have purchased over the telephone), beginning on the day after the payment was made – on the provision you have NOT opted for the QUICK START service as indicated on your purchase order form. If you have not opted for the QUICK START service and have notified us within fourteen days from the date you signed this agreement, you will receive a full refund in accordance with your compliance of clause 8.2.
8.2 All orders accompanied by a Purchase Order form will normally be processed within fourteen days from the date signed. You have the right to cancel your order within this period by notifying us either by post or email. If writing to us by post, you must send all letters to: The Support Team, Horizon Online, 11th Floor, Beaufort House, 15 St Botolph Street London, EC3A 7BB. If emailing us, all notifications must be sent to The Support Team at: email@example.com. We will not accept telephone calls, voice messages, verbal communications, or any other means other than that specified here as confirmation that you wish to cancel your course. If we have not received any confirmation of your wish to cancel using the two methods specified within fourteen days of the date you signed your application, we will not be able to cancel your course and return any monies paid as a deposit.
8.3 Because you have cancelled your contract within the specified period, we will process the refund due to you (if monies have been paid) as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation.
9.1 For the avoidance of doubt you are advised to seek medical advice if you feel ill during the course and you agree that prior to taking the course, if you suffer from any medical condition such as back pain or epileptic fits, you will consult with your own doctor over your suitability of the course.
10.1 You agree that communication with us will be mainly electronic. We will contact you by email or offer general information through notices on our website.
11.1 All written notices given by you and sent to us by post must be mailed to: The Support Team, Horizon Online, 11th Floor, Beaufort House, 15 St Botolph Street London, EC3A 7BB. All emailed notices given by you must be sent to: firstname.lastname@example.org. We may give notice to you at either the email or postal address you provide on your purchase order form.
Our Right to Vary these Terms and Conditions
12.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
12.2 These terms and conditions are applicable for products purchased online or over the telephone. Different terms and conditions apply to any products purchased onsite. We offer a seven days cooling off period for products purchased on site. The ‘QUICK START’ service is also available on the purchase order form.
Law and Jurisdiction
13.1 Contracts for the purchase of Software and/or Services through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of England and Wales.